Privacy

A plain description of what this website does with your information, and what it does not.

This website

This website is a set of static pages. It does not run advertising trackers. Cloudflare Turnstile checks enquiry submissions to help prevent spam.

The site is hosted on Cloudflare. Like any web host, Cloudflare may process technical information such as your IP address and the pages requested in order to serve the site and keep it secure. We do not use that information to identify you.

Website analytics

We use Google Analytics to understand visits to the website and count successfully submitted enquiries. It uses cookies to distinguish visits and processes information such as page views, device and browser information and approximate location. Google processes this information on its systems, which may be outside Australia.

We do not send your name, email address, phone number, enquiry message or enquiry reference to Google Analytics. We remove query strings and fragments from page addresses sent to Analytics. Advertising personalisation and automatic form tracking are switched off.

Analytics does not load when your browser sends a supported Do Not Track or Global Privacy Control signal. You can also use Google's Analytics opt-out browser add-on. See Google's privacy policy for more about its processing.

The enquiry form

The enquiry form prepares your details for review before you send them. When you select Send enquiry, Cloudflare securely processes the submission and Mailgun emails it to Myles. Spray Media receives a copy of the full enquiry to help monitor the website enquiry service. A separate acknowledgement is sent to your email address. The website does not keep a separate enquiry database; the emails and service delivery logs remain with the relevant providers.

We ask for your name, email address, whether you are enquiring for yourself or someone else and, optionally, a phone number, the support you are interested in and a message. We do not ask for diagnoses, NDIS numbers or documents in a first message, and we ask that you leave them out.

How you found us

Optional visitor attribution records campaign links, your referral source and the pages visited in the current browser tab. It uses session storage and is included only in the business enquiry email if you choose to share it. You can untick the sharing option before sending. We respect supported browser privacy signals. Your typed enquiry is not saved in browser storage or included in this tracking.

Email you send us

When you email contact@mylesaheadsupportservices.com.au, we use what you have sent to respond to you and, if we go on to work together, to plan support. We do not sell or share your details with anyone for marketing. Where support involves other people in your team, such as a support coordinator or allied health professional, we share information with them only as part of providing your support and with your knowledge.

Questions and requests

If you want to know what information we hold about you, want it corrected or want it deleted, email contact@mylesaheadsupportservices.com.au and we will sort it out with you.

Last updated October 2026.