Referrals

For support coordinators, allied health professionals and anyone else referring a participant. Here is what working with us looks like, and what to send in a first message.

What you can expect from us

  • A collaborative approach. Myles understands the pressures support coordinators, allied health professionals, participants and families face, and values the role each person plays in achieving positive participant outcomes. When information is requested, calls are returned, emails are replied to promptly, updates are provided and agreed actions are followed through.
  • Communication. With the participant's agreement, we stay in contact with you and the people they choose to involve, so decisions are made with the full picture and nothing is lost between people.
  • Documentation that is useful to you. Needs, challenges, achievements and support requirements captured across the plan period, in a form that helps with assessments, recommendations and reports.
  • A leader who is reachable. Myles reviews documentation, liaises with coordinators and allied health, and still provides direct support himself, so there is one person with the whole picture.
  • Goal-focused support that people enjoy. Built around the participant's goals and independence, and delivered through real experiences in the community.

We are a support provider. We do not offer support coordination or plan management, and we work alongside the people who do. We can recommend trusted professionals if you need help finding someone.

What to include in a first message

  • Your name, role and organisation.
  • Roughly where the participant lives and how their plan is managed, so Myles can talk about fit straight away.
  • The support areas you have in mind, or the goals the participant is working towards.
  • The best way and time to reach you.

Please leave diagnoses, NDIS numbers and documents out of a first message. If we are a fit, Myles will arrange a secure way to share what is needed.

Prefer email? contact@mylesaheadsupportservices.com.au

Make a referral

Use the form to introduce yourself and the participant in general terms. Myles will follow up with you directly.

Prefer to call? 07 3060 0412

Prefer to write your own email? contact@mylesaheadsupportservices.com.au

Review your enquiry before sending it to Myles. Please leave out diagnoses, NDIS numbers and documents.

Your enquiry goes to Myles, with a copy to Spray Media to help monitor delivery. How we handle your information.